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Find answers to common questions about our app and services.
Montra is built for end-to-end ad creation. Most tools only generate clips. Montra handles scripting, storyboarding, multi-scene video generation, voiceovers, captions, and publishing across platforms.
You purchase a monthly plan that includes a set number of AI credits. Credits are consumed when you generate videos, images, voiceovers, or other AI-powered content.
A credit is a unit of AI compute. Different operations cost different amounts of credits depending on complexity and the models used.
It depends on the model and settings. Character frames and reference images are low-credit operations. Multi-scene, 30-45s ad-style videos with consistent characters and voices require more credits because they use higher-quality generation pipelines.
Montra breaks your ad script into individual scenes, generates each one with consistent characters and branding, then stitches them together with transitions, music, and captions.
That works too. You can generate a single scene clip and use fewer credits. You have full control over how many scenes your video includes.
If a generation fails due to a system error, your credits are automatically refunded. You won't be charged for unsuccessful outputs.
No. Credits expire 30 days after the date of issuance, regardless of whether they were used. Unused credits do not roll over to future months.
You can upgrade your plan at any time to get more credits. The new plan takes effect immediately.
Yes, you can upgrade or downgrade your plan at any time from your account settings. Changes take effect on your next billing cycle.
All purchases are final and non-refundable, except where required by applicable consumer protection laws.
Your dashboard shows your remaining credits, usage history, and billing details in real time.